Terms & Conditions
The use of this website is subject to the following Terms and Conditions and is conditional on your acceptance of these Terms and Conditions. Any conditions stated on this website do not affect your statutory rights as a consumer.
TO THE FULLEST EXTENT PERMITTED AT LAW, FIZZY LIZARD IS PROVIDING THIS WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, FIZZY LIZARD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.
Price and availability information is subject to change without notice.
Except as specifically stated on this website, to the fullest extent permitted at law, neither Fizzy Lizard nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Fizzy Lizard does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Fizzy Lizard, its affiliates, directors, employees or other representatives.
In the unlikely event that the goods you order are faulty or damaged, we will either refund your money to you, or send you an alternative, whichever you prefer. Just return the goods to us in the original packaging. We will refund the postage you have paid returning the goods to us. You must tell us within 7 working days from the order date via the "contact us" option on the website. If you want to change your mind about your purchase, you have the right to cancel your order, please return the goods unused to us unopened and in the original packaging within 7 days, and we will offer you an exchange or a refund. However, please note that we will not be able to refund your return postage in this circumstance. Any returns must be unassembled, in the original packaging and in a saleable condition.This policy does not affect your statutory rights.
Every effort is made to ensure accurate descriptions of all products. We are aware that colours can vary between different computer screens. Some of the products on this website, particularly the barefoot products are individual in terms of colour combinations and the likelihood is that that specific combination will not be repeated. As these particular items are hand made, no two are absolutely identical in terms of dimensions, faces sewn on to toys etc. Therefore, many of the products are individually photographed. Once it has been selected, it will be taken off the website and another will be photographed and put on to replace it. If you have any concerns over written descriptions or photography please email us.
This website, any content contained herein and any contract brought into being as a result of usage of this website shall be governed by and construed in accordance with the laws of England. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English. Nothing in these terms and conditions affects your statutory rights. Unless otherwise specified, the materials on this website are directed solely at those who access this website from the UK. If you choose to access this site from other locations, then you are responsible for compliance with local laws if and to the extent that local laws are applicable.
Delivery and Out of Stock Items
We do not always know how popular individual products will be and we can get caught out by unexpected levels of demand. Good wooden toys also take time to make and our suppliers import them from all over the world, because of this, delivery times can change and sometimes things we are promised do not arrive when they should. We will of course do everything possible to keep you informed if there is a problem or a delay in dispatching your order, advising you of expected delivery dates and giving you the option of a full refund if the expected delivery dates are not suitable for you.